It seems as though the brilliant minds that came up with the nearly pointless pre-flight safety speech have continued to devolve into the realm of customer non-service since I last boarded a plane. On my recent flying escapade around the U.S. to visit family, I couldn’t help but be constantly [...]

Criticizing the airlines has become the norm these days, and often with good reason (we’re all guilty, aren’t we?). Somewhere in between the military style seating and astronomical fees for just about anything, there are some good things out there. This article did the investigative work for us, suggesting eight [...]

O.K., we’ve all been there: the nightmare transatlantic flight with the bad food that makes it even worse. Brutal, right? This Travelocity online survey was conducted recently (the results can be found here) to finally let the cat out of the bag as to who the worst airline passengers really are. [...]